Citrix Administrator Job at Techvilla Solutions, Detroit, MI

  • Techvilla Solutions
  • Detroit, MI

Job Description

Responsibilities
  • Administer and maintain Citrix Virtual Apps and Desktops (CVAD) environments.
  • Manage Machine Catalogs, Delivery Groups, StoreFront, published applications, and virtual desktops.
  • Monitor and troubleshoot Citrix Delivery Controllers, ADC/NetScaler, StoreFront, and License Servers.
  • Perform L2/L3 troubleshooting, root cause analysis, and performance tuning.
  • Build and maintain Citrix Golden/Master Images.
  • Manage FSLogix, user profiles, Citrix policies, and application access.
  • Perform Citrix upgrades, patching, hotfixes, and maintenance.
  • Support Incident, Problem, and Change Management processes.
  • Maintain technical documentation, SOPs, and runbooks.
  • Provide production and major incident support, including on-call support when required.
Required Qualifications
  • 8+ years of experience in Citrix Administration and VDI Support
  • Strong hands-on experience with Citrix Virtual Apps and Desktops (CVAD)
  • Experience with Citrix ADC/NetScaler, StoreFront, Director, and Studio
  • Proficiency in Windows Server and Active Directory
  • Experience with FSLogix and Citrix user profiles
  • Hands-on experience with Citrix upgrades, patching, and troubleshooting
  • Strong PowerShell scripting and automation skills
  • Experience supporting L2/L3 incidents in an enterprise environment
  • Knowledge of ITIL-based Incident, Problem, and Change Management
Preferred Qualifications
  • Experience with Azure Virtual Desktop (AVD)
  • Knowledge of Windows 365 and VMware
  • Experience with Microsoft Intune and Entra ID
  • Familiarity with ServiceNow
  • Experience supporting large-scale enterprise VDI environments

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